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General Data Protection Regulation (GDPR) and Privacy Policy 

This document explains how The Hometown Group Ltd (referred to as “Hometown”, “we”, “us” or “our” in this privacy policy) collects your personal data, what it is used for and how it is processed and kept safe. 


Hometown Vehicle Hire is a trading name of The Hometown Group Limited. The business trading address is listed below. Steve Jacob is the data controller and therefore the person responsible for keeping your information safe and secure and giving you access to your information should you require it. 

It is very important to Hometown that the information we hold about you is accurate and up to date. Please let us know if any time your personal information changes by emailing Steve on


Why do we have a privacy policy? 

The Hometown Group Limited is committed to providing privacy for our clients and only use client data set out in this policy. Under no circumstances does Hometown sell or share any information with any third parties. For safety and logistical reasons, when visiting a client addresses go into a password protected on-line calendar, this is shared via the calendar app with colleagues to track where we are to be during the working day. This data is not processed any further and is only for logistical purposes and safety and is deleted once the session has finished. 


What personal data do we collect? 

Personal data means any information capable of identifying an individual. The types of personal data collected fall into one of three categories: 

  1. One to one contacts 

This includes clients with whom Hometown is working with or has worked with in their business or homes on a one to one basis. These clients have initiated contact with Hometown via telephone, email, social media and we will have agreed to work together. 

2. The personal data that Hometown collects and stores about you includes: 

  • Your name 

  • Your address 

  • Your telephone number 

  • Your email address 

  • Details about the services Hometown can provide


Hometown collects only the minimum amount of information required to be able to make an appointment with you. 

This information that you provide is held on secure software provided and supported by a third party and is password protected. This software is accessed via laptops which are password protected. When not in use, laptops are kept locked in home offices. 

If you have any questions about the data held by Hometown, this privacy policy or wish to know what data Hometown holds about you, then please contact us on

The Hometown Group. The Old Stable, Stanbridge Farm Offices, Sussex Road, Petersfield GU31 5RB


This policy was updated on 22nd March 2024.

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