Local Heart, 5-Star Service: Why We Love Our Community
- claire2389
- Jan 22
- 2 min read
Local Heart, 5-Star Service: Why We Love Our Community.
In this day and age, we know the first thing most people do when they need to hire a car or van is check the reviews. It’s the modern-day version of having a natter over the garden fence and asking, "Who do you recommend?"
At Hometown Vehicle Hire, we are proud with our 5-star Google rating. But to us, those stars are more than just a score on a screen. They represent the trust we’ve worked hard to build right here in Petersfield.
Not Just Another Branch
We aren’t a satellite office for some massive national chain where you’re just a booking reference number. We are a local business through and through. The team you meet at the desk are the same people you might bump into down the shops or at the local pub.
Because we live and work here, our reputation actually means something to us. We treat every customer like a neighbour—because quite often, you are!
What the "Stars" Actually Tell Us
When we read our reviews, we look past the rating to see what you’re actually saying. We’ve noticed a theme in the feedback that tells us we’re getting the important bits right:
"Spotless Vehicles": You appreciate that our cars and vans are turned out immaculately. No rubbish in the door pockets or suspect stains on the seats.
"Proper Customer Service": You value being treated with a bit of patience and a smile, rather than being rushed through the paperwork.
"Sorted Us Out": We love hearing how our vans helped a stressful house move go to plan, or how a hire car kept you on the road while your own vehicle was in the garage.
A Massive Thank You
We wanted to take a moment to say a huge thank you to everyone who has taken the time to leave us a review.
We read every single one. Whether it’s a shout-out to a specific member of the team or just a quick comment about how easy the booking was, your feedback is what keeps us on our toes. It reminds us that good, old-fashioned service still counts for a lot.
If you haven’t used us yet, why not pop in and see us? Come and find out why your neighbors are rating us 5 stars.
Visit our website at www.hometownvehiclehire.com or call us on 01730 719810. Hometown Vehicle Hire, based in Petersfield, Hampshire. Heath Farm, Petersfield, GU31 4HT.
